We want you to be happy with your purchase from Merrie Lane Honey.
Because our products are food products, we generally cannot accept returns of opened or used products for health and safety reasons.
If your order arrives damaged, incorrect, or defective, please contact us as soon as possible after delivery. Include your order number and, when applicable, photographs of the damaged product or packaging.
After reviewing the issue, we may offer a replacement, refund, or other appropriate resolution.
If a package is damaged during shipping, please retain the packaging and contact us so we can determine the best way to resolve the issue.
Refunds, when approved, will generally be issued to the original payment method. Processing times may vary depending on your payment provider.
We are unable to guarantee refunds for products that are damaged due to improper storage or handling after delivery.
For questions regarding an order, please contact:
Merrie Lane Honey
Phone: (937) 459-8124
Email: merrielanehoney@gmail.com
This policy may be updated from time to time.